All our products are handcrafted by traditional craft persons, resulting in each product being unique and slightly different from each other.
An irregular weave, print, or stitch should not be taken as a defect, as handcrafted products will not show consistent uniformity like a machine-made product.
Despite these variables, at RARE YOU, we stand behind the quality of our products and we allow return/exchange of your purchase in certain circumstances.

• We have a 24-hour Exchange/ Return policy, which means you have 24 hours after receiving your item to request a return or an exchange.
• We only accept returns in case of a damaged product. To be eligible for a return, you must provide an unboxing video, i.e., a video of you opening the package to showcase the product. 
• We do not accept returns or exchanges due to reasons like change of mind, lack of utility etc. 
• To start a return or exchange, you can contact us at INFO@RAREYOU.COM. Please note that returns/ exchange will need to be sent to the following address:
  CL8-6A,  BPTP PARK, SECTOR 81, FARIDABAD, HARYANA 121002
• You have to self-ship the product and we will cover the shipping charges for Return/Exchange.
  
• We are not liable for any Returns/exchanges that we were not notified about first.

You can always contact us for any return/exchange questions at INFO@RAREYOU.COM

Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at INFO@RAREYOU.COM